Discovery & research

Find the real problem before paying to build anything.

Start with discovery

The problem

Plenty of software projects solve the wrong problem well.

The request was "we need an app", when the real issue was a broken handover between two teams, or data living in three places.

What you get

  1. InterviewsWith the people doing the work, not only the people asking for software.
  2. Process and data mapWho does what, where the data lives, and where it breaks.
  3. Problem statement and scopeWritten down, agreed, and specific enough to price.
  4. Roadmap and cost estimateWhat to build first, what can wait, what it costs.
  5. Clickable prototypeWhen seeing it beats describing it.
  6. An open channel afterwardsSend requests any time. As the business changes, we keep the system matched to how it runs.

How we approach it

We'll tell you if the fix is a process change rather than software.

This is where we're strongest. And if software is the answer, you get a plan you could hand to any team, us included.

Related work

Other services

What's slowing your business down?

Tell us how it works today. We'll tell you what we'd change, and what we wouldn't build.